FAQ

questions and

answers



Q : Why should I do business with you rather than another?

A : We offer you the ideal solution: simple, profitable, immediate and secure. Find out all the Avantages of Bijoux LK. Bijoux LK is a young company that places emphasis on human values above all. In a market like the gold market, you can’t be too careful and Bijoux LK just wants to provide an honest, accessible and courteous solution to individuals selling gold jewelry.


Q : Is all of this legal?

A : Yes. Bijoux LK issues an invoice for each transaction and cooperates with the Sûreté du Québec to make sure everything is aboveboard and to discourage fraudsters. Visit our Company section to find out more about our company values and our vision.


Q : Who is behind Bijoux LK?

A : Martin Lehoux, a qualified antiques dealer with a passion for works of art and his wife, Karine Rousseau, a special education teacher who loves customer service. Learn more about us by visiting the section entitled About us.


Q : Who are the representatives who will come to my house?

A : When you book your appointment over the phone, you will be told the name of the buyer who will come to your home and his or her telephone number. You can also visit our About us section to find out more about us and our staff.


Q : Is there any legal history I should know about?

A : None of our staff members have any conviction records. At Bijoux LK, we have « zero tolerance » for breaking the law.


Q : Can I see some ID?

A : Of course! Moreover, we recommend that you ask for ID from any stranger who comes to your house and wants to do business with you (exchange an asset – such as jewelry – for cash).


Q : How do I know I'm being told the truth?

A : If you need to, you can monitor the price of gold online at many websites. The information is relatively easy to find. Also, you can ask a family member or friend to attend the meeting with you to make you feel secure and reassure you. Nonetheless, if at any time, for any reason at all, you feel the need to end the meeting, you can ask our buyer to leave your home. At Bijoux LK, we build a relationship of trust with our customers and we use a respect-based approach.


Q : What does Bijoux LK do with the jewelry it buys?

A : We melt it down ourselves into ingots to sell on the stock market. You can also see our What we do with your jewelry section.


Q : What is the current price of gold?

A : It varies according to supply and demand. Learn more at Price of gold.


Q : How much money can I get?

A : PProbably more than you think. Visit our How much you can make page to find out the good deal that awaits you.


Q : What are the risks associated with this transaction?

A : None. Bijoux LK is THE safest way to sell your gold jewelry and objects. See the Safety issues section to find out more about our safe way of doing things.


Q : How can I set up an appointment with Bijoux LK?

A : Call us at 819-364-2578 to book an appointment. We will fill you in on How it works.